Privacy Policy — [Your App Name]

1. Introduction

Welcome to expressit ("we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide when using our vehicle tracking application (the "App"). By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following categories of information:

Account Information: name, email address, phone number, and any other data you provide when registering.
Vehicle & Location Data: GPS coordinates, timestamps, routes, speed, and other telemetry necessary to provide real-time tracking and history.
Device Information: device identifier, operating system, app version, and network information for diagnostics and performance.
Usage Data: logs of app activity, features used, crash reports, and analytics to improve the App.
Optional Data: photos, vehicle documents, or notes if you choose to upload them within the app.

3. How We Use Your Information

We use the collected information to:

Provide and operate the vehicle tracking services, including real-time location and historical routes.
Authenticate and manage your account.
Send important notifications about your account or the service.
Improve, maintain, and debug the App.
Comply with legal obligations and protect against fraud and unauthorized access.

4. Sharing and Disclosure

We do not sell or rent your personal information. We may share information in the following circumstances:

With service providers and partners who perform services on our behalf (e.g., cloud hosting, analytics) under contractual confidentiality obligations.
When you give explicit consent to share data with a third party.
To comply with legal processes, law enforcement requests, or to protect the rights, property or safety of our users or the public.
In connection with a merger, acquisition, reorganization, or sale of assets — you will be notified and/or your rights described at that time.

5. Data Security

We implement reasonable technical and organizational measures to protect the information we collect. These measures include encryption in transit, access controls, and routine security assessments. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data only as long as necessary to provide the App's services, comply with contractual or legal obligations, or resolve disputes. You may request deletion of your account and personal data; after verification we will delete data in accordance with applicable law.

7. Your Rights

Depending on your jurisdiction, you may have rights including access to your data, correction, portability, restriction of processing, objection, and deletion. To exercise these rights, contact us using the details below. We will respond within the timeframe required by applicable law.

8. Location Services & Background Tracking

The App requires access to location services to provide tracking features. If you enable background location access, the App may collect location data while the app is running in the background to deliver continuous tracking. You can change location permissions in your device settings at any time.

9. Payments and Billing

If the App offers paid features or subscriptions, payment processing is handled by our third-party payment provider(s). We do not store full payment card details on our servers unless explicitly stated. All payments are processed in accordance with the payment provider's privacy and security policies.

10. Children’s Privacy

The App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, contact us to request deletion.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy in the App or on our website and update the "Effective date" above.

12. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us:

Email: info@expressit.com.sa
Website: https://www.expressit.com.sa
Address: Prince Muhammad Bin Abdulaziz Road, Sulaymaniyah, Riyadh 12243, Kingdom of Saudi Arabia (optional)